


This feature can be very inconvenient in cases that you delegated messages from your clients to your assistant, hoping that they will believe that you were handling their emails yourself. The “from” field will contain the original email address, but the “sent by” field will still display the address of whoever typed the emails, next to a statement “sent on behalf of (your name)”. When you use Gmail delegation, the recipient of a delegated message will still see that the reply was sent by the assistant’s email address. Of course, there are some turnarounds for this case, like purchasing a G Suite account for your assistant, automatically forwarding emails to a domain, etc. It means that if you have a domain but your assistant uses the delegation cannot be done. As Google explains here, users can delegate emails only to other users within the same organization. Unfortunately, Gmail delegation doesn’t allow users to share inboxes and email cross-domains. In this case, the Gmail delegation would not work very well to delegate emails.

Let’s say you are working on multiple projects, and one of them is about a particularly more sensitive subject. It turns out that there is no functionality in Gmail delegation that allows you to select which emails you want to share. However, it can be inconvenient in most situations, in which you don’t want your assistant to have access to ALL of your emails. You know that all your messages will arrive to your assistant. Gmail delegation allows users to share whole inboxes, which sometimes is very useful and convenient. Some of them can be real deal-breakers for teams to delegate emails productively and securely. There are many more “can’t do’s” not listed above that people only realize when they get to start using Gmail delegation.
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Here you can find more instructions on how to use it. Among the chores that an assistant can and can’t do are:
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Gmail delegation is a more convenient and secure solution than forwarding emails or giving another user your password to access your Gmail account. However, some limitations may be real deal-breakers for teams to delegate emails in a productive – and secure – manner. This functionality may be handy in various situations. This is great for executives who use an executive assistant to manage their email and calendar for them. Back in 2010, Google launched Gmail delegation, which allows you to provide someone else with access to your inbox and emails.
